The Importance of Being in Third Place
10-18, 16:00–16:50 (America/New_York), Track 1 (206b)
Language: English

In an industry driven by high-stakes pressure, remote work, and digital isolation, many cybersecurity professionals are quietly burning out. We’ve built our lives around work and home—but what’s missing is a space where we can connect as people, not just professionals. This talk draws on decades of sociological and psychological research to explore how local hacker meetups, conferences, and informal gatherings can serve as vital sanctuaries for mental health, social capital, and career growth.

We’ll examine the science behind why humans—especially those wired for introversion, ADHD, or autism—need community to thrive, and how the breakdown of social ties is making us more vulnerable than we think. You’ll hear real-world stories, surprising statistics, and actionable ideas to help rebuild belonging in cybersecurity, one third place at a time.

Whether you're a security leader looking to support your team or a burned-out practitioner searching for your people, this talk offers a roadmap for reconnecting—with each other, and with ourselves.


Cybersecurity professionals are facing an often invisible but deeply damaging crisis: disconnection. In a world shaped by remote work, constant threat pressure, and an ever-growing digital attack surface, we’ve lost more than just our perimeter—we’ve lost our sense of belonging. This talk explores how rebuilding third places—those informal social spaces outside of work and home—can restore connection, purpose, and resilience to individuals and teams alike.

Drawing from decades of research in sociology, psychology, and public health, we’ll examine how the decline of in-person community engagement has left many of us more isolated, anxious, and burned out. Loneliness has been shown to carry health risks on par with smoking or obesity. It diminishes productivity, erodes collaboration, and silently undermines the well-being of security professionals across the industry—especially among those already prone to social isolation, such as neurodivergent individuals.

Through storytelling, personal experience, and hard data, we’ll explore how community involvement boosts not just happiness, but everything from educational outcomes to government functionality, crime reduction, and organizational performance. We’ll look at how social capital—the trust, reciprocity, and support that come from being in community—can make or break the resilience of security teams. And we’ll ask: What happens when practitioners stop showing up—not just in the SOC, but in each other’s lives?

You’ll hear how one cybersecurity leader found his footing by engaging in third places like hacker meetups, user groups, and local cons—spaces where he went from outsider to insider, from burned out to lit up. From Chicago’s ChiSec and BurbSec meetups to the founding of kid-focused hacker events, this talk shows how the simple act of showing up can create a spark that lights up entire communities.

But the burden isn’t just on individuals. Security leaders play a critical role in creating cultures of connection inside their organizations. We’ll explore practical strategies for recognizing signs of disconnection, fostering psychological safety, and empowering “connectors” on your team—those quiet heroes who build bridges and bring people together. We’ll discuss how to support third-place engagement, both inside and outside the workplace, as a way to drive not just mental health—but innovation, retention, and collaboration.

This talk closes with a call to action: Start small. Reach out. Join a group. Show up for someone else. Whether you're building community within cybersecurity or branching out to other areas of your life—like running clubs, gaming groups, or community gardens—these small moves have a big impact.

Because in cybersecurity—and in life—we don’t just need more defenses.
We need more connection.
We need more places where we feel like we belong.
And we need more people willing to say, “You’re not alone.”

Talk Outline: The Importance of Being in Third Place
1. Introduction
Set the stage: the hidden crisis of loneliness in cybersecurity
Define the concept of a third place (not home, not work, but a social anchor)
Personal tone and grounding: why this topic matters to you and our industry

  1. The Decline of Third Places
    Societal shift since the 1960s: fewer clubs, groups, informal gatherings
    Statistics: decline in close friendships, PTA participation, group involvement
    Health consequences: loneliness on par with smoking or obesity
    Online interaction ≠ meaningful connection

  2. Loneliness in Cybersecurity
    Why cyber professionals are particularly vulnerable:
    Neurodivergence (ADHD, autism)
    Outsider identities
    Solitary nature of the work
    Emotional and cognitive toll of persistent isolation

  3. Research on Social Capital & Belonging
    Overview of Robert Putnam’s findings on civic engagement
    Benefits of high social capital:
    Better government, lower crime, less corruption
    Stronger economies, education, and health
    Social networks as predictors of survivability and happiness

  4. What Social Capital Looks Like in Cyber
    Team dynamics: trust, support, resilience
    Without social capital: burnout, turnover, program failure
    Informal interactions build real workplace strength

  5. Personal Journey to Community
    Early career and first exposure to community (Snort Group, ISSA)
    Discovery of hacker cons and Chicago community (ChiSec, BurbSec)
    Growth of meetups: formula for success
    Consistency, accessibility, hospitality, and welcoming culture
    Tangible impact: job connections, friendships, mental well-being

  6. Leadership’s Role in Rebuilding Connection
    How leaders can foster connection:
    Recognize signals of disconnection
    Normalize check-ins and support rituals
    Encourage informal and affinity group interactions
    Supporting external engagement:
    Let people attend meetups
    Encourage participation during work hours
    Value connectors who foster cohesion

  7. Organizational Benefits
    Community-building improves retention, satisfaction, and innovation
    Strong culture attracts top talent
    Dynamic workforces are born from strong personal connections

  8. Taking the First Step
    Small, actionable takeaways:
    Spend 15 minutes reaching out
    Help one person a day
    Prioritize face-to-face time
    Cybersecurity as an ideal starting point for community-building
    Familiarity, shared language, low entry barriers

  9. Beyond Cybersecurity
    Expand into passions beyond your profession
    Examples: running clubs, gardens, gaming, art, etc.
    Create a third place—and a fourth and fifth

  10. Final Call to Action
    Communities start with showing up—and welcoming others
    End with a message of hope, responsibility, and shared belonging

Robert Wagner is an Advisory CISO and highly respected security
practitioner, advisor and strategist with over 20 years of experience.
His security experience ranges from defending everything from Fortune
500 companies to government agencies, major universities, and
financial institutions. He is a co-founder of the not-for-profit
organization Hak4Kidz, serves on the board of the Chicago ISSA
chapter, and regularly volunteers for various hacker cons including
Bsides312, BlueTeamCon, and others.

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